Core Package

Cancellation Policy

Appointment Changes We understand that plans can change. If you need to cancel or reschedule your appointment, please do so at least 24 hours before your scheduled service time. Deposit Requirement A 20% deposit is required to secure your appointment. This deposit is not an additional fee and will be applied toward your final service total on the day of your appointment. For example, if your service total is $200, your deposit will be $40, leaving a remaining balance of $160 due after the service is completed. Rescheduling Your Appointment Appointments canceled or rescheduled with at least 24 hours' notice may transfer the deposit to a future appointment at no additional charge. If you prefer a refund instead of rescheduling, you may request one as long as the cancellation is made more than 24 hours before your appointment. Late Cancellations Appointments canceled or rescheduled with less than 24 hours' notice will forfeit the deposit. A new deposit will be required to book a future appointment. No-Show Policy Failure to be present for your scheduled appointment without prior notice will result in the forfeiture of your deposit. Future appointments will require a new deposit. Mobile Service Weather Policy For mobile detailing services, weather conditions may occasionally prevent us from safely performing the service. If we need to cancel due to heavy rain, severe weather, or other unsafe conditions, we will contact you promptly to reschedule. Your deposit will automatically transfer to the new appointment date, and no additional deposit will be required. Service Access Requirements Please ensure that your vehicle is accessible at the scheduled appointment time. If we arrive and are unable to perform the service due to lack of vehicle access, refusal of service, unsafe conditions, or other circumstances outside of our control, the appointment may be treated as a late cancellation and the deposit may be forfeited. Questions? If you have any questions regarding our booking, deposit, or cancellation policies, please contact us prior to scheduling your appointment.

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